2010 has been a whirlwind of activity.   We’ll see if the old cliche, “…where there’s smoke, there’s fire…” will be true for 2010 but it’s trending that way.  With all the activity, I’ve been more reactive than proactive on sharing my thoughts.  However, there have been 3 really interesting articles that I’ve stashed away to read again when I’m in a contemplative mode.  Here they are, what do you think?

• Guest Article: “Send Me a Proposal,” by Chris Lytle – I really liked this one. Many times, I see sales tips that are regurgitated from last year’s sales tips. Don’t get me wrong, it’s nice to get a reminder of the basics every once in a while. But this post by guest author Chris Lytle is more than that, which is why I want to share it with you!

• Fire Any Customers Lately? – When the economy is just recovering, are you ready to consider firing a customer? I’m sure your tech support department can give you a list of the high maintenance customers to cross-check that against your lowest value customers and there you have it … the customers that need to be fired.

• 10 Free Online Sales Tools for 2010 – Are you using these tools yet?  Of the list, we’re already using Google Analytics, Jigsaw, Hoovers and Zoho CRM.  I’ll have to nudge Geoffrey James on two things – why isn’t Inquisix included and why does he continue to force me to hit the <next page> link so many times?  10 tools & 11 (short) pages to click on.